Withdrawal form

How to proceed

1. Let us know in writing within 14 days of receipt. The form below is available to you, but you are not obliged to use it: a clear statement is enough.
2. Return the products within 14 days of this notification, to the return address given below.
3. You are refunded within the time set by the regulation, using the same means of payment as for the order.

The form

Copy this text into an email, or print this page and enclose it with your parcel.

Return address

This is the address of our logistics: it differs from the registered office given in the legal notice. It is to this address that the products must be returned.

In what condition to return the products

The products must come back to us complete, with all their components, accessories and documentation. You can of course open the box and handle the game as you would in a shop, to check its nature, characteristics and proper functioning. Beyond that, a loss in value may be taken into account in accordance with the applicable rules.

Unless we have made a mistake or the product is defective, the direct cost of returning the goods remains yours. We may wait until we have received the products back, or proof that you have sent them, before refunding you.

Damaged or incomplete product, or delivery error

This is not a withdrawal, and it costs you nothing. Write to us at contact@azimutgames.com with your order number and, if possible, a few photos: we take it from there: replacement, repair or refund depending on the situation. The details are in our terms and conditions of sale.